LESCO New Connection – Meter Replacement

If you’re in search of a new LESCO connection, let us walk you through the entire process. Whether you’re already living in Lahore or have just moved there and want to apply for a new LESCO connection, we’re here to guide you every step of the way. You can even apply for a new connection from the comfort of your room. Without further ado, let’s dive into the complete process of applying for a new LESCO connection.

If you’re already a customer of LESCO, you can view your LESCO bill online or estimate your LESCO bill.

Key Subdivision Information For LESCO New Connection

For a new LESCO (Lahore Electric Supply Company) connection, you’ll need to consider several key pieces of information and follow certain procedures. Here’s a general overview:

  • Distribution Type:

    This refers to the type of electrical distribution system used in the area where the new connection will be installed, as well as the type of electrical supply you require, such as residential, commercial, or industrial.

  • Category Type:

    This indicates the category of the connection being applied for, based on usage or load. Different categories may have varying requirements and rates.

  • Sub Division:

    This is the specific geographic or administrative division within LESCO’s service area where the new connection will be installed. It helps LESCO route your application to the correct local office or team for processing.

Connection Types:

For LESCO (Lahore Electric Supply Company) new connections, you generally have the following types:

  • Residential
  • Commercial
  • Industrial
  • Agricultural
  • Temporary
  • Bulk
  • Special
  • Street Lighting
  • Government
  • Institutional


If you’re applying for a new LESCO connection, you must know that each type comes with its own application process, requirements, and tariff structures.

Category Wise Steps:

The process of LESCO New Connection has been divided into 3 major categories:

  • Category One – (up to 15kW)
  • Category Two – (16kW to 70kW / 400 Volts)
  • Category Three – (71kW to 500kW / 400 Volts)

Category One – (up to 15kW)

Steps Estimated Time
Submit the application form with the necessary documents. 1 day
Verification of documents and site inspection. 3 days
Pay the fee as per the tariff. 2 days
Installation of the connection by LESCO. 2 days
Final inspection and activation. 2-3 days
Total Estimated Time: 8-10 days

Category Two – (16kW to 70kW / 400 Volts)

Steps Estimated Time
Submit the application form with the necessary documents. 1 day
Verification of documents and site inspection. 2-3 days
Assessment of load requirements and approval. 3-5 days
Pay the fee as per the tariff. 1 day
Installation of the connection and necessary infrastructure. 5-7 days
Final inspection and activation. 2-3 days
Total Estimated Time 12-21 days

Category Three – (71kW to 500kW / 400 Volts)

Steps Estimated Time
Submit the application form with the necessary documents. 1 day
Verification of documents and site inspection 3-5 days
Detailed assessment of load requirements and infrastructure needs 7-10 days
Pay the fee as per the tariff 1 day
Development of infrastructure and installation of connection 15-20 days
Final inspection and activation 3-5 days
Total Estimated Time 31-43 days

Each category has its own set of requirements and procedures, so it’s crucial to adhere to the guidelines relevant to the category you’re applying for.

Note: These timeframes are estimates and can vary based on local conditions, availability of resources, and other factors.

Requirements For New LESCO Connection

To apply for a new LESCO connection, you will need the following documents:

  • Copy of your CNIC
  • Property ownership proof
  • Property documents copy
  • Attested CNIC copy of a witness
  • Application form
  • Copy of neighbor’s bill
  • Registered General Power of attorney
  • Driving License
  • Lease agreement
  • Ration Card / Passport / Voter ID / PAN Card

LESCO NEW CONNECTION TRACKING

To easily track your LESCO new connection, you can use the ENC portal from the comfort of your room. Follow these steps:

  • Visit:

    Go to Track application.

  • Choose Application Type:

    Select either “LESCO New Connection” or “Change of Name/Tariff/Load” based on your needs.

  • Enter Details:

    Choose the company and enter your tracking ID or CNIC number.

  • Submit:

    Click the submit button to view the status of your application.

APPLICATION PROCESS

After the submission of the application and the necessary documents, they will be processed by the LESCO office. The processing time for a new connection usually takes 15 to 20 days.

TIMEFRAME FOR PROCESSING

After receiving the application, LESCO commits to delivering the new connection within 15 to 20 days. However, if there is any delay, the department will notify you.

LESCO NEW CONNECTION TRACKING

To easily track your LESCO new connection, you can use the ENC portal from the comfort of your room. Follow these steps:

  • Visit:

    Go to https://enc.com.pk/track_application.

  • Choose Application Type:

    Select either “LESCO New Connection” or “Change of Name/Tariff/Load” based on your needs.

  • Enter Details:

    Choose the company and enter your tracking ID or CNIC number.

  • Submit:

    Click the submit button to view the status of your application.

METER REPLACEMENT

If the meter is giving faulty readings, or has expired, or if the customer is experiencing issues with their current meter, it is important to report the problem to the LESCO department for further assistance and resolution.

  • APPLICATION PROCESS:

    Customers can contact LESCO online or in person to request a replacement of their current meter, provided they have a valid reason. For the meter replacement, you’ll need important documents such as a copy of your NIC or proof of ownership. Please note that without a solid reason, the meter cannot be replaced with a new one.

  • TIMEFRAME FOR PROCESSING:

    If the reason is valid, LESCO promises to replace the meter within 7 to 10 days. You will be notified of the date and time for the meter replacement. In case of any delay, you can contact the nearest office.

  • NECESSARY DOCUMENTS:

    If you’re applying for a meter replacement, you’ll need to submit some necessary documents along with your application, such as your CNIC, a copy of your neighbor’s CNIC, and proof of property ownership.

Conclusion

In conclusion, there are two ways to apply for a LESCO new connection or change an existing connection, including both physical and online methods. You can apply by visiting the nearest LESCO office in person and following the above-mentioned process to register your application. 

If you want to apply online, simply visit the official site of ENC, and follow the above-mentioned process. Through the ENC website, you can also print demand notices and track your application.

Frequently Asked Questions (FAQs)

Can I apply for a new LESCO connection if I live outside Lahore?

Yes, you can apply for a LESCO new connection if you have any property that falls within the service area, which includes Lahore & its surrounding areas.

Can I expedite the process of getting a new LESCO connection?

While there are standard processing times, you may inquire at the local LESCO office if there are options for expedited service, though this may involve additional fees.

Is there a warranty on the new meter installed with the LESCO connection?

LESCO typically provides a warranty period for newly installed meters, during which any faults or issues will be addressed without additional cost.

Are there any additional fees beyond the demand notice for a new LESCO connection?

Besides the demand notice fee, there might be additional charges for infrastructure development, meter installation, and other related services, depending on your specific connection type.

Is there an online portal to check the status of my new LESCO connection application?

If your LESCO new connection application is rejected, you can contact your nearest LESCO customer service department to understand the reason for the rejection & steps you can take to resolve any issues.