Detailed Privacy Policy

As an electricity bill provider, safeguarding your privacy and protecting your personal information is our utmost priority. This detailed privacy policy represents the types of data we collect and record from our customers and how we use this information to enhance our services. If there is any question you want to ask or need any additional information, Feel free to contact us & submit your query.

This LESCO privacy policy is only applicable to our online customers who have ever checked their bills on our website or submitted their emails to us. This privacy policy doesn’t fetch any type of information on its own.

Consent

By using our site, you hereby acknowledge the disclaimer and agree to the terms.

Information We Collect

There are two main reasons for requesting personal information when checking your bill. First, it’s necessary to provide you with the bill. Additionally, we securely store your details for your next visit. This way, when you return to check your new bill, your details will already be stored in our database, saving you the trouble of entering them again.

When you contact us directly or check your bill using your reference number or customer ID, we may automatically receive additional information. This may include your name, phone number, email address, your query, any attachments you send, and any other details you choose to share.

Log Files

When you access our website, we gather specific details such as your IP address, browser type, the date and time of your visit, and your Internet Service Provider (ISP). We also track your activity on other sites and monitor the number of clicks you make each day. Additionally, we may request further details such as your name, email address, company name, and phone number when you register in our database. Your information is always kept private, and nothing that identifies you personally is ever disclosed.

Cookies and Web Beacons

Like any other website, lescobil.pk also uses cookies. Cookies are small text files that collect additional information to help us better understand customer behavior, improve user experience, and make necessary enhancements to our site.

Google DoubleClick DART Cookie

We may also use Google cookies on our website. These cookies enable Google to automatically display ads based on your browsing history. However, you can disable the Google DoubleClick Cookie by visiting Google’s policies page.

Advertising Partners

lescobil.pk may display advertisements from various third-party partners. These partners may utilize cookies, JavaScript, and web beacons to tailor content and evaluate the performance of their ads. When you interact with these ads, your IP address and other information may be automatically collected. This data helps personalize your experience and assess the effectiveness of their advertising campaigns.

Each advertising partner manages user data according to its own Privacy Policy. To make it easier for you, we’ve included links to these Privacy Policies below:

Please note that lescobil.pk does not have access to or control over the cookies and technologies used by these third-party advertisers.

Third Party Privacy Policies

Our Privacy Policy applies exclusively to our website and does not extend to any third-party advertisers or websites that may be linked or referenced from our platform. We strongly recommend that you review the respective Privacy Policies of these third-party services to understand their data practices and opt-out instructions.

You can control cookies by adjusting the settings in your web browser. For detailed guidance on cookie management, please refer to the specific instructions provided by your browser’s website.

CCPA Privacy Rights

Under the California Consumer Privacy Act (CCPA), if you are a California resident, you have the following rights regarding your personal information:

  • Disclosure: Request details about the categories and specific pieces of personal data collected.
  • Deletion: Request that a business delete any personal data it has collected about you.
  • Opt-Out: Request that your personal data not be sold.

We will do our best to respond promptly, but please allow up to one month. Feel free to contact us to utilize these rights.

GDPR Data Protection Rights

As a user, you hold several crucial rights concerning your personal data:

  • Access Right: You can obtain copies of your personal data upon request, though a minor fee may be applicable.
  • Correction Right: If you notice any inaccuracies or incomplete information, you can ask us to amend or complete it.
  • Deletion Right: You may request the removal of your personal data in certain situations.
  • Processing Limitation Right: You have the ability to request restrictions on how your data is processed under specific conditions.
  • Objection Right: You can object to the processing of your data in certain circumstances.
  • Data Portability Right: You can request that your data be transferred to another organization or directly to you, depending on the conditions.

We will respond to any requests within one month. For any of these rights, please reach out to us.

Children’s Information

We are dedicated to ensuring a secure online experience for children. Here’s how we address this commitment:

  • Active Parental Involvement: We encourage parents and guardians to actively oversee and guide their children’s online behavior to foster a safer internet environment.
  • No Personal Data Collection: We do not intentionally gather any personal information from users under 13 years old.
  • Prompt Response: If you suspect that your child has provided personal details on our platform, please notify us immediately. We will act swiftly to remove any such information.
  • Data Removal Protocol: Should we discover that a child under 13 has shared personal information, we will promptly delete it from our systems.

Your engagement and supervision are vital to maintaining online safety for children. Thank you for working together to protect their digital presence.

Contact Us

For any inquiries about the Privacy Policy, We’re here to help!